Atelier Charlotte Auzou est en vacances !
Les expéditions sont suspendues jusqu'au 9 mai.
Nos délais de confection pour les robes personnalisées restent de 4 à 6 semaines à partir de la date de votre commande.
Contactez-nous par mail pour plus d'informations.
ARTICLE 1 THE SELLER
56 boulevard de Valmy
SIRET 813 489 432 00019
RCS 813 489 432
ARTICLE 2 PURPOSES
These terms and conditions apply to all the orders on the site www.ateliercharlotteauzou.com. The client declare having read and accepted the terms and conditions thereunder.
ARTICLE 3 PRICE
The prices of the products are in euros (€), VAT not applicable (Art. 293B C.G.I.).
ARTICLE 4 PAYMENTS
All payments are made with Paypal. You don’t need a Paypal account to check out, you could also pay with a credit card on Paypal.
The payments are only made in euros (€).
The order will be confirmed only if the payment is fully made (including shipping).
ARTICLE 5 DELIVERY
Shipping costs include preparation, packing and postage. They can differ from one produit to another. The carrier is La Poste.
Orders less than 50€ to metropolitan France will be sent with Lettre Mini max without record. Orders more than 50€ will be sent with Colissimo with record.
For the rest of the world (list of countries available), orders less than 50€ will be sent with “Petit paquet international” without record. Orders more than 50€ will be sent with recorded parcel with signature.
The conditions are still valid in case of a discount on shipping fees.
5.2 Delivery time
Delivery times are different from one product to another and specified on each product page. In case of an order with multiple products, the longest delivery time applies.
5.3 Delivery place
The shipping address is given by the customer and can differ from the invoice address. If the delivery address is not giver, Paypal address will be used.
ARTICLE 6 CANCELLATIONS
In accordance to the law (article L121-20 of the French Consumer code), the customer can cancel its order within 14 days from the reception of its order.
Custom orders cannot be cancelled.
The customer must send back the products in their original packaging and conditions. The shipping costs are at the expense of the customer.
The seller will make the reimbursement within 5 working days from the reception of the product.
ARTICLE 7 LAW
These terms and conditions and all situations arising are subject to French law.
ARTICLE 8 PERSONAL DATA
All personal data are collected by the site www.ateliercharlotteauzou.com for the purposes of distance selling. According to the law you can access, modify, rectify and delete data concerning you. Your data will not be transferred or sold to third parties.